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How Can Outsourcing your Hotel’s Revenue Management Help You Bounce Back in 2021?

2020 will be the year to remember for all the wrong reasons, the UK staycation market will recover in 2021 but how can you ensure your hotel […]

Getting to know Sharon Smith, Sales & Business Development Director

This November we delve into the life and work of our Sales & Business Development Director, Sharon Smith. Sharon is primarily based out of our office in […]

Beating the lockdown with Hop Shop

As we face another lockdown, Hop Software is here to help the hospitality industry with its latest product launch, Hop Shop, a free online click, collect and […]

Is It All Just A Bunch of Hocus Pocus?

Come and take a Hop Hallows’ Eve tour of some of the UK’s most haunted hotels with wandering ghost brides, phantom dogs and medieval farmsteads stalked by […]

The Importance of Managing Your Hotel Reviews

Back in 2014 a Blackpool hotel made headlines with their controversial policy to charge guests up to £100 every time they left a negative review on TripAdvisor. […]

Getting to know Daniel Lawrence, Support Team

A whole month has flown by and this time it’s the turn of Daniel from our support team for the October edition of our Employee Spotlight.  Daniel […]

Onboarding, Hop Makes it Simple

2020 has been a roller coaster of a ride for the hospitality industry as a whole and now more than ever hotels are looking at cost saving […]

There’s an App for That

Apple may have trademarked ‘There’s an App for That’ but I don’t think they even saw what 2020 had in store for us. In order to meet […]

Smooth Staycation

With the growing uncertainty of travelling abroad, plus the headache of cancellations and vague travel insurance policies, 2020 has seen the resurgence of the Great British Staycation. […]

Getting to know Melissa Harbridge, Onboarding Team

Our Employee Spotlight is a monthly edition of the amazing individuals behind our Hop platform. From developers to marketers, those dedicated to customer success, sales leaders and beyond. […]

Machine Learning and the Future of Hospitality Software

Machine learning and Artificial Intelligence are becoming increasingly prevalent in modern society. Not so long ago, the terms were largely confined to the realms of science fiction […]

Welcome, The Lisini Group

We are delighted to welcome The Lisini Group to HOP. Lisini Pub Company has firmly established itself as one of the most successful, independent, family-run hospitality businesses […]

Could Remote Hotels Be The Big Winners Of The Post COVID World?

COVID-19 has thrown the global economy into a tailspin, with most of the world plunged into a very sudden and unprecedented recession. The crisis has catalyzed some […]

Hop’s Top Tips for Working from Home

As COVID-19 continues to affect our daily lives, Team Hop are working remotely and diligently from home. We are also taking this time to think about how […]

Free Software Developed to Help Hoteliers During Lockdown

Press Release, Chester, April 6th 2020 Innovative Free of Charge eCommerce Software Developed to Help Hoteliers to Continue to Trade During Lockdown A Cheshire-based software company, Hop […]

Steps Hotels can take to Reduce Business Impact of COVID-19

As expected, after a month of the COVID-19 spread, the hospitality industry is facing an unprecedented crisis through the coronavirus pandemic. Some experts describe it as the […]

How one of the Smartest PMS’s on the Market was Born

It’s National Story Telling Week. We’re celebrating by telling our story of how our powerful, reliable and now one of the smartest Property Management Systems, was born. […]

Don’t Let Your Hotel Direct Bookings Dry Out This January

With the new year upon us, it’s prime time to look back and assess your learnings and successes of 2019 and plan ahead for 2020. No business […]

How To Become A Front Desk Receptionist At A 5 Star Hotel

Making sure you have the right training, experience and key skills are some of the attributes 5 star hotels look for when considering a front desk receptionist. […]

Three Benefits Of Having A CRS Within Your PMS

Managing all your reservations in one place with a central reservation system (CRS) is essential for all hotel, B&B and self-catering industries. Whether you are operating on […]

How To Save Time and Maximise Revenue With Rates

One of our most seasoned sales managers, Kay Gillespie, has a vast wealth of experience working with hotel property management systems. She provides an overview of how […]

What Are The Challenges Facing A Front Desk?

In your hotel, the team at the front desk ensure the smooth running of checking in and checking out of your hotel guests. Knowing who is staying […]

Disrupt The Hotel Software Industry

Since its launch in 2017, the UK-based hotel software company has gone from strength to strength. Built by hoteliers for the hospitality industry. Hop is a hospitality software […]

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