Bespoke App

Contactless customer experience. Hassle-free!

Encourage direct bookings and brand loyalty with our app - a bespoke branded hotel check-in system developed to give your guests a hassle-free, contactless experience.

Mobile phones

Transform your guests' experience and take your hotel to the next level with the game-changing hotel check-in software.

Our custom-branded hotel app delivers a seamless, contactless experience that guests will love. From their mobile devices, they'll have access to everything they need for a memorable stay. But that's not all, it also opens the door to new revenue streams for your hotel through upselling, in-stay spending opportunities and a boost in direct bookings. Don't miss out on this opportunity to take your hotel's guest experience to new heights with our innovative hospitality management system.

The Best Bits

Take your hotel guest experience to the next level, save time and boost ROI with key features:


Drive commission-free, direct bookings with HopApp’s integrated booking engine, enhancing the guest experience.


Easy ordering and simple, quick payments, whether at tables in your restaurant, room service, or takeaway.


Payments are taken via the app for all services, from direct bookings to food & drink orders.


With access to the App, guests can check in and out without fuss. Simple for both you and your guests throughout their experience.


Allows your guests to book and manage table reservations easily, giving your staff time to prioritise the guest over admin!


Give your guests access to an app that’s bespoke and branded with your property logo and name.

But Why Bother?

Transform your guests' experience with the ultimate hotel-branded app which allows you to promote your hotel, restaurant, and spa offers, encourage room upgrades and give guests the ability to view food and drink menus, place orders and make secure direct payments all in one place.

But that's not all. Your guests can also use our PMS-integrated app to discover local places of interest, get directions, and access transport details. Plus, they'll stay informed with real-time notifications on the latest news and updates. Give your guests the convenience they crave today and simultaneously boost your hotel's revenue..

Your Hop hotel-branded app takes your customer service to the next level by integrating with table booking providers like ResDiary and SevenRooms, along with our PMS door locks, enabling guests to check in contactless via the app, use a mobile key to enter their room, and request room service at the touch of a button.

But that's not all; it allows you to create personalised experiences for your guests pre, during and post-stay, encouraging direct bookings and reducing commission paid to OTAs. With such powerful features, it's no surprise that Richard Drummond, Owner of McKays Hotel in Pitlochry, Scotland, said, "Since we started using the app, our direct bookings have gone from 20% to over 50%."

You can also improve operational efficiency by saving hours spent on manual admin, freeing up staff and automating tasks such as check-in and out to improve the guest experience. A hotel-branded app also enables your hotel to become a more environmentally friendly business by reducing the amount of paper used yearly.

“Since we started using the app our direct bookings have gone up from 20% to 50%”

McKays Hotel, Scotland


If you've got questions not answered below, please drop us a line! We've got a brilliant team ready to chat; they're a friendly bunch and genuinely want to help.

Is it necessary to have the Hop Property Management System if I want to have a bespoke app?

Are there any extra monthly fees when using the app?

Does the app work on iOS and Android devices and software?

Can I use one app for all my properties?

More routes to awesome

Our mission is to support our clients with products that free management and staff from daily hassles, simplifying problems to make operations seamless. So let’s explore what we can do to help you thrive and drive.

Property Management System

Less stress with the Hop PMS; an all-in-one, cloud-based system that's easy to use and, better still, affordable! What a mix...

Our PMS will significantly improve revenue by increasing direct bookings, reducing time spent on that boring admin and making your guest’s the number one priority.

Payment Gateway

The secure payment gateway that provides the best rates and saves you money. It just makes sense!

Integrated with your HopPMS, our payment solution will reduce costs by cutting additional fees. No monthly fees. No minimum transaction. No contracts. No PCI management fees.

Gift Voucher Solution

Step into the World of Gifting: Your One-Stop Shop for Bespoke Gift Vouchers - Treat your guests to seamless, personalised voucher-buying.

With our gift voucher solution, you can create customised vouchers for all your excellent offerings, from spa days to champagne brunches all integrated seamlessly with our PMS.


Implement the HopApp to reach higher goals by using a seamless, bespoke app that will generate increased revenue!