Hop Client Spotlight: Bayswell Park Hotel
- Dawn Whittle
- September 1, 2021
- Case studies
This month, we are shining the spotlight on our HopPMS client, Bayswell Park Hotel.
Located in Dunbar, East Lothian and perched on a cliff with magnificent panoramic coastal views over the Firth of Forth, the Bayswell Park Hotel offers luxurious rooms, a bar and restaurant.
Bayswell discovered Hop when searching online for a user-friendly PMS provider who could meet their requirements of connecting to additional OTAs and providing a direct payment integration with an ePOS system.
The main reasons for choosing Hop as their PMS provider included:
- OTA connection
- Revenue management function
- Better reporting and reports
- Better PMS functions
- Integrated CRM and events functionality
- Integration with ePOS (with only a one-time fee)
- Straightforward and user-friendly system
- Automatic payment capability
- Hop mobile app
Hop offered improved OTA connection, PMS functionality, and automatic payment capability compared to their previous PMS provider.