Our Customers


The hospitality sector across the UK is already experiencing the power of HOP. With our cost-effective, practical PMS solution, HOP is the obvious choice for independent hotels, larger groups, B&Bs and self-catering accommodation.



Case Studies

See the power of hop in action


HOP is providing a wide-range of hotels, B&Bs and self-catering accommodation with cutting-edge technology which is transforming businesses across the UK... and don't just take our word for it. See what our clients have to say below.

We have tried many PMS products in the past and they have all been found wanting in one area or another. What we love about HOP is that is offers everything a hotel needs in one single product, so we only have to deal with one supplier and pay just one monthly fee. This is perfect for our business; and as it is cloud-based we do not need to worry about upgrades or changes in our business model….It evolves and grows with us
— Richard Drummond, J&R Group

We decided to go with HOP, because a hotel with 85 bedrooms, it was very important for us to have an easy to use system, which allowed our team to learn the functionality quickly and was simple to train new members of staff. I have worked with a variety of different systems and some of the biggest systems on the market, I have found them poor in customer service and disinterested in feedback. HOP encourages us to feed things back, which benefits both HOP and The Glen Mhor.
— Gabriela Muehlebach, Glen Mhor

Since we have had HOP Software installed our operation has become more streamlined with all information relating to all our departments being collated in the one place. It has improved efficiency in our financial reporting as well as our customer data all being safely and securely stored. Guest history is all stored allowing a more personal touch to our clients.

It allows for fast & efficient check-ins for guests, more personal check-ins with all customer details at hand.

We are also able to log all our private group bookings in our restaurant with HOP Software allowing menus saved on Microsoft Word to be stored with each booking.

Tasks for managers can be stored and accessed on HOP Software and the system has become a key tool in the operation of our successful business.
— Andrew McKenzie, McKays Hotel