Optimise your reservation workflow and enhance your analytics with our comprehensive Property Management System, offering superb value and a premium experience. Our integrated system includes a robust Booking Engine, a versatile Channel Manager, and advanced Revenue Management capabilities which can be paired with several products in our Hospitality Management Software suite.
“Hop suited our budget more than any other PMS provider and still ticked all the boxes with brilliant integrations and functionality. Since implementing Hop, we have saved up to three hours a day and reduced spending by £1000 per month.”
Our PMS is developed by hoteliers with over 40 years of experience in the industry… we also ensure our staff come from a hospitality background.
So, as a team, we understand the day-to-day challenges you face, and what’s needed to improve efficiency, increase direct bookings, and lower your software costs.
How will the Hop Property Management System
help your business?
Your Current Property Management System
Our Property Management System
With Your Current PMS
vs
With Our PMS
Paying commission on every booking.
Commission FREE Booking Engine.
Queues at those busy check-in periods.
Contactless check-in via our app or kiosks.
Managing your inventory across multiple OTAs takes up a lot of time.
One Channel Manager covering major OTAs and Rental Sites, giving your team more time to focus on guests.
Multiple properties with individual login-ins for each.
One login to manage all your properties, update rates, view reports, and much more, with our multi-property functionality.
Lack of support leaving you in the dark.
Live chat, phone and email support 365 days a year.
Limited or disparate reporting with little relevance.
Full reporting to make those important business decisions.
Hidden costs increasing your overheads.
Fixed monthly costs with no hidden extras.
Complex payment processing at high rates, with additional monthly fees.
Integrated payments at competitive rates, transparent pricing, no PCI compliance fees, or additional monthly fees.
Dashboard
A quick, easy, customisable dashboard view that gives you the important information you need as soon as you log in. Configure a dashboard for any type of user; from housekeeping to accounts.
Room Scheduler
Manage all aspects of your bookings with ease, using our room-schedule view. This gives you an overview of your property, and the ability to manage your reservations, from housekeeping status to payments and more.
Reservations
Filter, manage, adapt, change and review every reservation with ease with our effective reservations screen that gives you all the information you need on your up and comings bookings.
Revenue
Keep across the important figures with our Revenue Reporting that provides live information on the payment status of every aspect of your property, ensuring you cash-flow is on point!
A Comprehensive Property Management System
Hop serves as a fully integrated Hospitality PMS, centralising various functions into a single Property Management System.
This system simplifies the handling of your offerings through a unified Booking Engine, coordinates rate and reservation strategies with a Channel Manager, and consolidates guest information for efficient Revenue Management, all the while boosting the productivity of your hospitality services.
Our expertly developed and fully integrated booking engine provides a user-friendly and seemless experience for your guests when booking through your website on any device.
With the majority of hotel reservations being made online, our integrated booking engine is designed to meet the demands of the digital age, making it easy for you to receive reservations and increase revenue through upselling and promotions.
The booking engine can be fully customised with your property logo and brand colours, providing guests with a seamless experience from browsing your website, to completing their booking. In addition, our integrated payment gateway ensures secure and effortless online payments for both you and your guests. Experience the convenience of receiving reservations around the clock and increasing revenue with our commission-free booking engine.
Say goodbye to the headache of managing multiple listings on various online platforms. With Hop, you can effortlessly distribute your listings through all major OTAs and rental sites with just a click of the save button.
Our channel manager seamlessly syncs availability and pricing from Expedia, Booking.com, TripAdvisor, Airbnb, Hotels.com, HotelBeds, Google, and more in one user-friendly multi-calendar. This gives you a real-time, up-to-date view of all your properties and puts you in complete control of your availability and rates. Plus, our 2-way synchronisation and real-time inventory management feature eliminate over-bookings. It allows you to efficiently manage your rates and availability across all channels within the Hop Rate Management Tool. Simplify your operations with our channel manager capabilities and take the hassle out of managing your listings.
Elevate event management for your property with our integrated powerful, cloud-based event management tool which is integrated with our hospitality management software. From initial enquiry to post-event feedback, our tool helps you to manage all aspects of your events seamlessly.
Stay organised and on top of everything with the Hop Event Management Software’s ability to sync events with room bookings, allowing you to create targeted and effective guest communications throughout the event. Make your event planning process effortless and stress-free with this event planning tool!
With our Revenue and Reporting feature, you can maximise revenue and stay on top of your operation. The cloud-based technology allows you to access real-time reporting anytime and anywhere, giving you complete visibility into your property’s performance.
The Hop Revenue and Reporting feature empowers Revenue Managers to optimise room pricing, occupancy rate and RevPAR. With the ability to customise, download, and print real-time reports, you can share performance data and forecast growth with your team and stakeholders and make immediate, effective, and meaningful decisions.
This Reporting Tool feature also helps you stay ahead of the competition by tracking and implementing successful strategies to enhance your operational targets. You can take care of your revenue and streamline your operations with our performance tracking system.
Elevate customer service and increase repeat business with our integrated customer relationship management feature. Keep in touch with your guests from pre to post-stay, stay on top of customer behaviour and interactions, and use that information to impress your guests.
Our Hop CRM allows you to securely store and manage customer data and sales leads, making it easy to target individual and corporate customers for new and repeat business. Use the CRM to send pre, during, and post-stay communications, upsell services, promote offers, and stay fresh in your customer’s minds.
By combining technology, strategy, and well-stored customer information, this feature helps you set your operation apart, leaving lasting impressions and ensuring guests will want to return. Take complete control of customer relationships with our feature-rich customer relationship management software.
Simplify the management of multiple properties with our comprehensive, cloud-based system. With this system, you can handle reservations, inventory distribution, rate plans, and more from one central location and deploy them to all your properties.
Create multiple users to manage reservations, revenue and reporting, guest communications, and secure payments across your entire group all in one place. The system allows your reservations teams to help guests plan their stay by searching for properties based on nearby highlights, attractions and locations. Use data from all your properties to plan and personalise marketing communication, segmented by corporate and individual guests with the integrated CRM. The multi-property capabilities are endless and can all be performed centrally.
Enjoy multiple permission level logins, update rates and codes, view all availability and reservations across your portfolio, handle and update yield management, and generate multi-prop reports, concisely combining all information to view your establishment’s success. Centralise and efficiently manage all guest information with our group management software.
Four Reasons We’re
The Best Value For Money!
one.
An all-in-one platform with transparent fixed monthly costs
two.
Cloud-based Property Management System that grows as you grow
three.
Commission FREE Booking Engine with integrated payments!
four.
We won’t be beaten on price – that’s our guarantee!
Our mission is to support our clients by offering Hospitality Management System solutions that liberate management and staff from everyday hassles. We aim to simplify complexities, ensuring a smoother operation with our hotel software. Let’s delve into how Hop Software can empower you to flourish and propel your business forward.
Payment Gateway
The secure payment gateway that provides the best rates and saves you money. It just makes sense!
Integrated with your Hop PMS, our payment solution will reduce costs by cutting additional fees. No monthly fees. No minimum transaction. No contracts. No PCI management fees.
A hassle-free, contactless experience for all your guests that will instantly save time and boost your ROI!
A customisable, bespoke branded hotel app that provides an exceptional experience for guests. Accept direct bookings and secure payments, facilitate ordering food and drinks and allow immediate table bookings.
We design and develop hospitality websites that offer value for money, and deliver outstanding results .
Not in the hospitality industry? Our expert team can deliver a website for most businesses. Talk to us today about your specific requirements and we’ll craft you a website that delivers! We offer bespoke and flexible template options to suit your budget too.
It’s time to get calm with our easy to use, cloud-based, all-in-one PMS… You know it makes sense!
Well isn’t that kind!
Don’t just take our word for it! See what our satisfied clients say about how Hop helped them streamline their operations, increase revenue, and take their properties to the next level. Trust us; it’s not just our word; it’s the word of those who have experienced the power of Hop.
“Compared to our previous provider, Hop offered an improved customer service, enhanced system functionality and simplified usability.”
Inverness Apartments
“One of the main reasons for choosing Hop was flexibility, with the ability to implement feature requests quickly and easily, along with offering a more comprehensive system and range of features compared to their previous provider.”
Woodlands Glencoe
“Since joining Hop, we have overcome several daily operational challenges. We have been impressed by the great level of support provided by the Hop customer services team, who are quick to respond to any queries and requests.”
The Salt Lodge
“We have found that since switching to Hop, our PMS system with Hop now offers so much more in terms of finance tracking and till configuration – it has resolved issues we were experiencing around linking till systems, controlling OTAs and creating promotions.”
Lastra Farm Hotel
“Compared to our previous provider, Hop offered an improved customer service, enhanced system functionality and simplified usability.”
Dobbins Inn
FAQ’s
If you've got questions not answered below, please drop us a line! We've got a brilliant team ready to chat; they're a friendly bunch and genuinely want to help.
Generally, it takes 4 to 6 weeks to start using our PMS software. However, if you need to get started sooner, simply inform us, and we will strive to meet your deadlines and get you up and running efficiently. We always prioritise our clients’ needs, so we work hard to ensure that we can make your property live with any reasonable deadline required. Our strong team is committed to meeting all your requirements and supporting you during your journey with Hop.
No, there are no undisclosed ongoing costs. You only pay the monthly platform fee, and the HopPMS booking engine is commission-free, allowing you to receive the rack rate you deserve. We take pride in offering various ways to empower our clients and enhance your team’s productivity and revenue. We understand that operating in the hospitality sector requires long hours and coordination of a large operation. We aim to make your daily tasks more manageable and help your team reach their full potential without any hidden agenda!
Hop Property Management System is cloud-based and fully mobile optimised, allowing you to use the software on any device, including a desktop PC, laptop, tablet, or mobile phone. Your device’s operating software does not limit our software and functions adequately as long as you have access to a browser. Accessing your Property Management System has never been more accessible, and the possibilities are endless!
Our support team is available to onboard you and provide continuous support before going live and every day after that. We have also created HopAcademy, a space ideal for you and your employees to learn about the PMS’s full capabilities. The academy continually evolves and changes with every PMS update or added feature. Additionally, the HopAcademy has a built-in feature allowing you to track your employees’ progress on their training and send out gentle reminders for outstanding modules.
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