Contactless customer experience. Hassle-free!

Encourage direct bookings and brand loyalty with HopApp - a bespoke branded hotel app developed to give your guests a hassle-free, contactless experience.

Take your hotel guests’ experience to the next level with the awesome HopApp!

HopApp is our bespoke-branded hotel app. It provides guests with a hassle-free and exceptional contactless experience. Your hotel-branded app offers your guests everything they need for a memorable stay straight from their mobile devices. It also enables you to boost your hotel revenue through additional upselling, in-stay spend opportunities and increased direct bookings.

The Best Bits

Take your hotel guest experience to the next level, save time and boost ROI with key features:

DIRECT FOOD ORDERING

Drive commission-free, direct bookings with HopApp’s integrated booking engine, enhancing the guest experience.

FOOD & DRINK ORDERS

Easy ordering and simple, quick payments, whether at tables in your restaurant, room service, or takeaway.

DIRECT PAYMENTS

Payments are taken via the app for all services, from direct bookings to food & drink orders.

CHECK-IN & CHECK-OUT

With access to the App, guests can check in and out without fuss. Simple for both you and your guests throughout their experience.

TABLE BOOKING

Allows your guests to book and manage table reservations easily, giving your staff time to prioritise the guest over admin!

BESPOKE BRANDING

Give your guests access to an app that’s bespoke and branded with your property logo and name.

But Why Bother?

Hotel, restaurant and spa offers can be promoted, room upgrades encouraged, food and drink menus viewed and orders placed with secure direct payments.

Not only that... your hotel guests can use your hotel-branded app to find info on local places of interest, directions and transport details, all the while receiving notifications on the latest news and updates..

Your hotel-branded app also integrates with table booking providers; ResDiary and SevenRooms and integrates with HopPMS, door locks enabling your guests to check in contactless via your hotel app, use a mobile key to enter their room, and request room service at the tips of their fingers, taking your customer service to the next level.

Your hotel branded app can also be used to create personalised experiences to engage guests pre, during and post-stay, encourage direct bookings and, in turn, reduce the commission paid to OTAs. Richard Drummond, Owner of McKays Hotel in Pitlochry, Scotland, said: “Since we started using the app, our direct bookings have gone from 20% to over 50%”.

You can improve operational efficiency by saving hours spent on manual admin and freeing up staff by automating tasks such as check-in and out to improve the guest experience. A hotel branded app also enables your hotel to become a more environmentally friendly business by reducing the amount of paper used yearly.

“Since we started using the app our direct bookings have gone up from 20% to 50%”

McKays Hotel, Scotland

FAQ’s

If you've got questions not answered below, please drop us a line! We've got a brilliant team ready to chat; they're a friendly bunch and genuinely want to help.

Do I need the HopPMS to use the HopApp?

What additional monthly costs can you expect when using the HopApp?

Is HopApp available on iOS and Android devices and software?

Can I have one app for all my properties?

More routes to awesome

Our mission is to support our clients with products that free management and staff from daily hassles, simplifying problems to make operations seamless. So let’s explore what we can do to help you thrive and drive.

Less stress with HopPMS; our all-in-one, cloud-based system that's easy to use and, better still, affordable! What a mix...

HopPMS will significantly improve revenue by increasing direct bookings, reducing time spent on that boring admin and making your guest’s the number one priority.

HopPay - the secure payment gateway that provides the best rates and saves you money. It just makes sense!

Integrated with your HopPMS, HopPay will reduce costs by cutting additional fees. No monthly fees. No minimum transaction. No contracts. No PCI management fees.

HopDigital is the complete digital package! Let us build your brand, make it sing and deliver it to the masses!

Our epic team is geared up and ready to go... whether that's designing and building websites, getting wax lyrical about your brand, or making sure you're up there on the search engines! Let's chat about how we can help.

READY TO BOOST DIRECT BOOKINGS, SAVE TIME & IMPROVE PRODUCTIVITY?

Implement the HopApp to reach higher goals by using a seamless, bespoke app that will generate increased revenue!