Keep guests and staff safe with HopContactless

Living in the digital age along with COVID-19 has impacted the way guests book rooms, interact and travel. The requirement for automated hotel technology, contactless experiences and digital self-service tools have become essential and expected.

Create a safe and contactless guest experience.

Contactless technology is crucial to running a successful hospitality business today. Many back-office tasks and interactions can be achieved through innovative and user-friendly technology at affordable pricing.From creating reservations, assigning rooms, guest communication, marketing, upselling, check-in, to online channel distribution and reporting; contactless technology provides guests with more choice of how they want to interact. It also frees staff from manual admin to focus on delivering a safe and excellent customer experience.

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Send branded, automated and bespoke SMS with HopText.

With the right technology in place, you can deliver everything you need to operate safely and efficiently whilst providing an exceptional guest experience.

HopText enables you to help guests plan their stay, welcome them on arrival, promote packages, request feedback and offer loyalty rewards to boost repeat bookings.

HopText also works seamlessly with our eCommerce feature,  HopShop, so your customers can purchase gift vouchers, order food and drink and room service, receive invoices and promotional messaging.

Text bundles are available from as little as £30 per month.

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Increase revenue with our simple and easy eCommerce feature.

HopShop enables hospitality businesses to sell products and services such as gift vouchers, merchandise and food and drink from their website.

Once set up with HopShop, you can start to process secure online payments and offer a convenient click and collect service. The HopShop 'Smart Order Time' feature also enables customers to select time slots.

Customers simply place an order from your product or menu page, and once payment is complete, you both receive an email confirmation.

With a one-off setup fee of £250, HopShop is entirely free of charge thereafter and you can cancel at any time.

HopShop is included free of charge for all exisiting HopPMS clients.

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Reliable, simple and cost-effective.

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