Contactless tools to provide your guests with an exceptional service.
Living in the digital age has impacted the way guests book rooms, interact and travel. The requirement for automated hotel technology, contactless experiences and digital self-service tools have become essential and expected.
HopApp equips you with the reliable and user-friendly technology your guests need to handle their own check-in and checkout process.
Guests can discover dining options, view photo galleries, engage on social media and book additional facilities and services, providing you with upsell opportunities to increase revenue.
Follow up and re-engage with guests post-checkout, promote offers and loyalty programs to boost repeat direct bookings.
HopApp also provides guests with reservation notifications and a secure online payment process.Go Green with our Paperless Technology
Move away from paper-based registration cards with the Hop paperless technology. HopApp also enables your guests to check-in safely with their own mobile devices.
With the right technology in place, you can deliver everything you need to operate safely and efficiently whilst providing an exceptional guest experience.
HopText enables you to help guests plan their stay, welcome them on arrival, promote packages, request feedback and offer loyalty rewards to boost repeat bookings.
HopText also works seamlessly with our eCommerce feature, HopShop, so your customers can purchase gift vouchers, order food and drink and room service, receive invoices and promotional messaging.
Text bundles are available from as little as £30 per month.
HopShop enables hospitality businesses to sell products and services such as gift vouchers, merchandise and food and drink from their website.
Once set up with HopShop, you can start to process secure online payments and offer a convenient click and collect service. The HopShop 'Smart Order Time' feature also enables customers to select time slots.
Customers simply place an order from your product or menu page, and once payment is complete, you both receive an email confirmation.
With a one-off setup fee of £250, HopShop is entirely free of charge thereafter and you can cancel at any time.HopShop is included free of charge for all exisiting HopPMS clients.