Contactless Hotel Tech: A Safe and Seamless Guest Experience.

Contactless hotel tech is in high demand as hotels prepare to welcome back guests and fill their rooms, restaurants and bars with laughter, atmosphere and merriment once more.

There are still a few challenges that the hotel industry will continue to face whilst operating throughout the COVID-19 era. Guests will expect to see systems and procedures in place, such as contactless hotel tech, that reduce the risk of infection and ensures safety and wellbeing during their stay.

Hop exists to help hotels to innovate and grow through intuitive technology. We have developed a range of Covid-responsive contactless hotel tech features that work seamlessly with our PMS. So, you can provide a safe and enjoyable experience for your guests.

– Provide guest reassurance
– Enhance operational efficiency
– Maximise revenue
– Reduce carbon footprint

Contactless Hotel Tech

HopApp
Create a Safe and Exceptional Contactless Guest Experience.

The Hop App equips you with the reliable and user-friendly COVID responsive technology your guests need to handle their own check-in and checkout process.

Guests can discover dining options, view photo galleries, engage with you on social media and book additional facilities and services, providing you with upsell opportunities to increase revenue.

Follow up and re-engage with your guests after checkout and promote offers and seasonal packages to increase direct repeat bookings. The Hop App also keeps guests updated with reservation notifications and provides a secure online payment process.

Go Green with our Paperless Technology 

Move away from paper-based registration cards with the Hop paperless technology. The Hop App also enables your guests to check-in safely with their own mobile devices.

HopText
Send Branded, Automated and Bespoke SMS with HopText.

With the right technology in place, you can deliver everything you need to operate safely and efficiently in a post-pandemic world whilst still providing an exceptional guest experience.

HopText enables you to help guests plan their stay, welcome them on arrival, promote special offers, request feedback and offer loyalty rewards to boost repeat bookings.

HopText also works seamlessly with our online eCommerce feature, HopShop, so your customers can purchase gift vouchers, remotely order food, drink and room service from the safety of their rooms, receive invoices and promotional messaging.

Text bundles are available from as little as £30 per month.

HopShop
Sell Products and Services such as Gift Vouchers, Merchandise and F&B During a Lockdown and Beyond.

Once set up with HopShop, you can start to process secure online payments and offer a convenient click and collect service. The HopShop ‘Smart Order Time’ feature also enables customers to select time slots.

Customers simply place an order from your product or menu page, and once payment is complete, you both receive a confirmation by email.

With a one-off setup fee of £250, Hop Shop is entirely free of charge thereafter and you can cancel at any time.

Book an online demo to find out how you can provide guest reassurance, enhance operational efficiency, maximise revenue whilst reducing your carbon footprint.

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