World class upgrade
to the Hop Booking Engine 

hop-booking-engine

When we started HOP, we wanted our customers to have access to the most innovative and powerful features possible - the HOP Booking Engine is part of this development.

HOP is at the industry forefront in delivering a market leading Booking Engine and we look to consistently better other platforms on the market. On Tuesday the 21st of May, HOP will release an upgrade to the Booking Engine.

WHY HAVE WE CHANGED THE BOOKING ENGINE?

The biggest improvement since the launch of HOP, our new booking engine is more powerful, stylish and user friendly. This upgrade should make for a better experience for your customers and ultimately, increase your conversion and revenue.

We’re continually developing - always have, always will. Feedback from our customers has been instrumental in this significant release.

WHAT KEY IMPROVEMENTS HAVE BEEN MADE?

  • Look and feel – we have responded to customer feedback and redesigned the booking engine entirely, delivering a cleaner, more modern user interface we hope you and your guests will love.

  • Mobile-Friendly – since a high proportion of guests will browse using a phone or tablet, we have designed the new booking engine to be responsive from the ground up,

  • User Experience – this aspect of design is focused on how the user interacts with the website, avoiding unnecessary clicks and data entry and making the process flow easy, understandable and intuitive.

  • Optimised for Occupancy Based pricing – the previous booking engine did not cater for occupancy based pricing as well as it could have, we believe we have addressed this in the new version.

    With all of above, we strongly believe we’ve built a booking engine that allows HOP to position itself as a market leader and for our customers to give their customers the best experience possible.

HOW DOES THIS AFFECT YOU, AS A HOP CUSTOMER?

The only impact this should have on you as a HOP customer, is a positive one.

IS THERE ANYTHING YOU NEED TO DO?

You don’t need to do anything:

  • Everything in the existing booking engine will be transferred

  • Configuration and rate setup is the same for you

  • If you have custom styling, that has been maintained

  • If you use Google Analytics for tracking conversions, now is the time to make the most of it

  • You still pay no commission on bookings made via the HOP Booking Engine

When the booking engine upgrade has gone live, if you have questions or want to ask us how to make the most of your HOP features, just let us know via the HOP Help Desk.