A little bit about how and why it all started…

Hello, we are Hop. As experienced hoteliers, Jon Erasmus and Richard Drummond teamed up with leading software expert Ronald Tweedie to create a reliable, cost-effective and simple Property Management System that could compete with the best. This was born out of expensive legacy systems which were costly and didn’t deliver.

We understand the day-to-day struggles and pain points of working in the hospitality industry; Our sole mission is to support our clients by developing technology that frees management and staff from daily hassles, to focus on the most important thing - their guests.

A problem shared…

We strive to simplify your problems and believe our clients deserve an easier life.

We achieve this by delivering a straightforward and affordable all-in-one service that covers all the bases.

We are constantly evolving…

With a team full of knowledge and hospitality expertise, we are experienced, skilled and passionate about creating solutions at affordable prices. We are reliable and honest, when we say we'll deliver, we will.

We are proud to say that Hop now operates globally, is trusted by hoteliers around the world and that we are an integral part of our clients' day-to-day business.

Hop was created by hoteliers for hoteliers. Everything has been developed with you, your team, and your customers in mind.

Our Team
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Partners
Tevalis
Tevalis

Developed with adaptability and flexibility in mind, the Tevalis Technology Ecosystem compromises an evolving suite of innovative Front of House and Back of House platforms that meet the specific requirements of operations across all sectors, both now and in the future.

ResDiary
ResDiary

An online reservation system designed to help hospitality operators run a smooth service. Over nine thousand restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings, from taking online reservations to managing tables, selling tickets, and taking online payments.

Fiserv
Fiserv

Fiserv aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence.

SiteMinder
SiteMinder

SiteMinder is the global hotel industry's leading guest acquisition platform. They provide a Channel Manager, competitive and market insights, and a Global Distribution System.

The Full Range Ltd
The Full Range

The Full Range provides culinary support and professional advice that helps their clients achieve a better level of service and optimises the experience for their customers. In addition, they offer ideas and solutions which help their clients achieve greater purchasing efficiency and, ultimately, a better GP.

Paymentsense
Paymentsense

Paymentsense specialises in providing credit and debit card processing services for UK small and medium business. As an independent company, they provide exceptional card process rates, 24/7 UK based customer service and the fastest turnaround in the industry.

Hotel Cloud
Hotel Cloud

Hotel Cloud is the only solution to combine revenue and marketing management. They collate hundreds of data sources and combine them with cutting-edge machine learning, presenting you with the optimum rates and marketing opportunities for any moment in time.

guestrevu
GuestRevu

GuestRevu help hotels, groups, tour operators and activities across the world get a better understanding of their guests through data and insights gained from guest feedback and online reviews to improve guest satisfaction and drive direct bookings.

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